Frequently Asked Questions
Orders & Products
1. How long do your perfumes last?
Our fragrances are designed to be long-lasting, typically lasting 6–12 hours depending on skin type, environment, and application.
2. Are your perfumes original or inspired?
We offer high-quality fragrances crafted using premium ingredients. Each scent is carefully blended to deliver a unique and lasting experience.
3. How do I choose the right scent?
Choose based on your preference—fresh, floral, woody, or bold. If you need guidance, contact us for personalized recommendations.
Shipping & Delivery
4. How long does shipping take?
Delivery usually takes 2–5 business days within the Philippines, depending on your location.
5. Do you offer nationwide shipping?
Yes, we ship nationwide across the Philippines.
6. How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or message.
Payments
7. What payment methods do you accept?
We accept Cash on Delivery (COD), GCash, bank transfer, and online payments.
Returns & Refunds
8. Do you accept returns or exchanges?
Yes, we accept returns or exchanges for damaged or incorrect items. Contact us within 48 hours after receiving your order.
9. What if I receive a damaged product?
Send us photos or videos of the item, and we’ll assist you with a replacement or refund.
Support
10. How can I contact you?
Reach us through our Contact page, email, or social media. We typically respond within 24 hours.
Still have questions?
We’re here to help you find your perfect scent. Message us anytime for assistance.